Skip to main content

Lagging near the end of games

Bugs

The app continuously lags near the end of games. 3rd period in hockey. 2nd half in American football. For football especially I don’t use automatic. Impress the buttons. When I go To press the button it stays pressed in for awhile and then I get an error message. It’s been multiple games I’ve noticed it doing this. Also when I use automatic triggers I’ve noticed the delay is bad with that during the 2nd half of games

Posted by Joshua ·
2 comments

Log in to comment and vote

Comments2

  • Guillaume

    Team•

    Nov 10

    Interesting, I never had this issue happen and never heard of anybody else having this issue.

    I am curious to hear more about this, because that seems very odd.

    When you say the app, you mean the actual app you are using on a phone or computer?

    You are basically describing a memory leak which has only a small percentage of chance it happens. And if it happens, it would be widespread and I figured I would hear more about it from other customers.

    Let me know when it happens next time by commenting here. I will also send you a direct communication method for me to be notified next time it happens. Does that work for you?

    • Guillaume

      Team•

      Nov 10

      My guess is the blue delay tooltip at the bottom that must leak due to real-time game updates. Our data provider is now pushing clock updates every second and with the new tooltip at the bottom listening to clock, it must create a memory leak, and running the app on iOS Safari must start lagging everything.

      I will profile that feature during an NHL game to see about RAM build up and follow up.

      Next time it happens, reply to the conversation I created; this will allow me to check if the leak is also server side, which would be widespread across users and platforms