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TUYA Integration no longer working

Feature Request

My lights are no longer triggering via the Tuya integration. I confirmed my devices are in the Tuya Developer Platform and are linked. I also disconnected the Tuya Integration from ConnectedRoom and added it again to no avail. Please advise.

Posted by tr********6@li*e.com ·
Status: Completed5 comments

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Comments5

  • Guillaume

    Team•

    Dec 20, 2025

    Pinned

    You Tuya API Key has expired

    1. Go to Tuya Platform: https://platform.tuya.com

    2. Open Cloud -> Cloud Services

    3. Locate IoT Core

    4. Click Extend Trial

    5. Ask for 6 months

    6. In the description, type: "I want to connect my lights to ConnectedRoom"

    7. Send request

    8. Wait 15 minutes

    9. Go to ConnectedRoom

    10. Disconnect Tuya

    11. Reconnect Tuya

  • Guillaume

    Team•

    Dec 20, 2025

    Hi, you can ask the chat on the site for instructions to renew your Tuya key

    • tr********6@li*e.com

      •

      Dec 20, 2025

      On the CR site or Tuya site? This is the response I get from CR….I'm sorry, I don't have enough information to answer your question. You can contact support @ConnectedRoomSports on Instagram/Facebook or report a bug at feedback.connectedroom.io

      • Guillaume

        Team•

        Dec 20, 2025

        Pinned

        My bad, the chat is not trained yet.

        Here are the instructions:

        You Tuya API Key has expired

        1. Go to Tuya Platform: https://platform.tuya.com

        2. Open Cloud -> Cloud Services

        3. Locate IoT Core

        4. Click Extend Trial

        5. Ask for 6 months

        6. In the description, type: "I want to connect my lights to ConnectedRoom"

        7. Send request

        8. Wait 15 minutes

        9. Go to ConnectedRoom

        10. Disconnect Tuya

        11. Reconnect Tuya

        • tr********6@li*e.com

          •

          Dec 20, 2025

          I’m back in the saddle again!! Thanks!